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Cookie Policy

Last updated: 1 January 2025

This policy explains how Neon Portrait Studio uses cookies in compliance with the UK Privacy and Electronic Communications Regulations (PECR) and UK GDPR.

What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work efficiently and to provide information to site owners.

Cookies We Use

CookieTypePurposeDuration
stripe_midEssentialStripe fraud prevention — required for payment processing1 year
stripe_sidEssentialStripe session — required for secure checkoutSession
neon_sessionEssentialMaintains your portrait configuration during checkoutSession
_gaAnalytics (opt-in)Google Analytics — measures site traffic (only with consent)2 years
_gidAnalytics (opt-in)Google Analytics — session tracking (only with consent)24 hours

Essential vs Optional Cookies

Essential cookies are strictly necessary for the website to function — specifically for payment processing via Stripe. These do not require your consent under PECR.

Analytics cookies are optional and only set if you give consent via our cookie banner. You can withdraw consent at any time.

sessionStorage (Not Cookies)

We use browser sessionStorage (not cookies) to temporarily hold your portrait configuration and photo data while you complete payment. This data is stored only in your browser memory and is automatically cleared when you close the tab. It is never sent to our servers separately from the payment flow.

Managing Cookies

You can control cookies through your browser settings:

  • Chrome: Settings → Privacy & Security → Cookies
  • Firefox: Settings → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Manage Website Data
  • Edge: Settings → Site permissions → Cookies and site data

Note: blocking essential Stripe cookies will prevent payment processing from working.

Contact

Questions about our cookie use: hello@neonportraits.co.uk